Best marketing manegment guide 2021
Marketing Overview
What is a Market?
A market can be defined as the summation of all the buyers and sellers in an area or region under consideration. The area may be a country, a region, a state, a village or a city.
( Market)
Market is a place where goods, commodities or services provided by the sellers are swapped with the buyers or purchasers for some value combined with need, demand, supply etc.
We can say that it is a place, which satisfies the potential needs of the buyers as well as the sellers. The market may have a physical existence or a virtual one. It may be local or global one.
Marketing topics
1. Marketing Management - Functions
2. Marketing Management - Concepts
3. The major marketing concepts
4. Customer Relationship Management
5. Marketing Communication Process
6. Marketing Management - Advanced Topics
1.Marketing Management - Functions
The term functions of marketing management means the main role of this type of management in any organization.
Major Functions of Marketing Management
We need to understand the major functions of marketing management in order to understand and groom our organization. The following are some of the major functions of marketing management −
Selling
Buying and Assembling
Transportation
Storage
Standardization and Grading
Financing
Risk Taking
Market Information
The marketing process performs certain activities as the products and services move from the producer to consumer. All these activities or jobs are not performed by every company.
Marketing concept is the philosophy that companies should examine the requirements of their customers and then make decisions to satisfy those needs in a better manner than the competitors.
Today, most of the companies have adopted various marketing concepts, but this has not always been the case. Let us now understand major marketing concepts.
3. The major marketing concepts
Production concept
Sales concept
Marketing concept
Marketing Management - Overview
4. Customer Relationship Management
Customer relationship management is about building relations between customers and enterprises. It gives a huge competitive benefit from other competitors in the market; the customer relationship management increases customer loyalty. It gives the company a tactical advantage in long–term because loyalty of customer can lead to consistent profit and it can be achieved by quality service.
Customer relationship has proved to increase customer loyalty, which can mean huge profits in long-term. This can further be improved through the following process −
Storage and management of data
Organizational structure creation and management
Responding to customer queries and complains in real time
Workforce that can deal with customers with training in the product and organization ethics
5. Marketing Communication Process
Marketing communication process comprises the following eight stages −
Stage I − Source
Stage II − Encoding
Stage III − Transmission
Stage IV − Decoding
Stage V − Receipt
Stage VI − Response
Stage VII − Feedback
The source is the information which is introduced for the promotion while the feedback is provided by the consumer, which is evaluated and changes are made for promotion.
6. Marketing Management - Advanced Topics



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